Storage Units on McDowell Road in Phoenix, AZ 85041

Great experience Thanks Erica

Mi experiencia fue muy buena con ustedes me dieron muy buen servio y su personal muy amable 😊

Very nice people

Ok

The best coustomer service especially if you follow the rules !!! It's not a big deal to follow all the ways to get the best ending desired experience .😉

Erica and Renae were absolutely amazing helping me find the best storage for my belongings! They were so welcoming and were so friendly!! This is the best storage I can say that I have been to that has the best prices and not to mention the amazing people working there like Erica and Renae!!!!! I highly recommend this place to anyone looking for a storage!!!!!!!!

Renae Campbell was very helpful in explanation of details to an old lady. It is close and convenient for me to use.

Y'all were great to work with thanks for all the help

ERICA AND STEVE Are awesome, they helped us get in and to a unit a little then expected and still gave us a discount.

Esta bien por lo proto Buenos presios. Saludos amigos

Renee is fantastic!

I was searching for a place to hide my kids Christmas presents and found a good deal on a good size storage and the staff was so professional and had great customer service Thank you

Excellent Service, recommend everyone on a budget, perfect storage solution

I love this storage unit in the office it has all I need boxes tape plastic wrap for mattresses. Steve is up to date with the property units an the staff keep it clean always a welcoming environment thanks East McDowell storage.

Steve, Manager and Roberta provided excellent customer service. My husband and I really enjoyed the personal conversations with them both. We left feeling like our valuables would be safe. Their prices were extremely reasonable and the facility and units are clean. They were very informative and professional. I highly recommend this specific location!!! I know you will be very impressed by their customer service!

Love it

Nice staff and willing to help you if at all possible

This place gets 5 stars in my opinion. They are professional but also very caring. Renee made me feel extraordinarily special while still keeping a positive professional attitude and because of her, i couldn't be more pleased. Outstanding service and great facility. Clean and cool (temp°)unit indoors similar to a spare linen closet. Perfect for n.y needs. They also have larger garage style units too for people with a need for increased storage space. Maintenance man was incredibly helpful as well. His name is slipping my mind but he was very knowledgable and was told he has worked on site for a long time. All in all i would highly recommend storage solutions to all my friends and family and anyone curious about renting a space in the phx area.

My first visit to this place was really good. Renae was really fast ,friendly and helpful.. Awesome custumer service.

Yes I had a good experience please awards are good people with proper raises I know you

Clean like a hospital.

Excellent

STEVE ,RENAE & ERICA ARE EXCELLENT TEAM WHEN IT COME TO OUR NEED OF NEEDING A UNIT THEY'RE EXCELLENT TO ME AND MY FAMILY. THANK YOU VERY MUCH.

Good people, the help me to find the right side storage.

rene is awsome, steve too. been here for some time now, boyfriend has a unit here as well. no problems ever.

Erika and Renee are so friendly and helpful! Moving from Washington state was a big transition and they helped make everything so simple!

I love the respect, and I appreciate the help that was given to me

Just WOW! The customer service here is out of this world! I called a few storage companies on Friday, and I was not impressed. It wasn’t until I called East McDowell Storage Solutions that I knew I’d found the perfect place! Steve was such a breath of fresh air. He was kind and helpful. He addressed all my concerns & helped me choose the correct sized unit for my belongings. When I arrived, the process was a breeze. He showed us the unit and even set a cart to the side for us while we finished up our paperwork with Erica. Erica was AWESOME! She explained all the details of what was being signed. We also had some great conversation in between. To say they are friendly is an understatement. It’s not like they’re just “doing their job.” You can tell they actually care about their customers, and they enjoy what they do. I truly felt welcomed here. Thanks so much, Erica & Steve! You guys rock! Keep up the great work!😊

Good Morning, I Am Very Pleased With The Service Provided By East McDowell Storage Solutions And Steve , Renae And Erica. To Me And My Family In Our Time Of Need I Been Their Over A Year Now!! Thank You Very Much.

Les recomiendo 100% este lugar para guardar sus cosas y aparte el servicio no se diga para mejor ayuda les recomiendo a mi amiga Érica

I absolutely love this place. Steve the manager was so kind when I stopped by. The girls in the office were extremely helpful. I lost my job and needed to store my belongings. They were compassionate and caring. They did everything top notch here!! Helped make a hard time in my life easier. Thank you!

Rene showed concern for my rental needs, and professional service

Erica was very helpful and patient.

Erika was very helpful and nice thank you for all the help

Great service and easy to talk to

Miss Renae is Amazing! She is very helpful & knowledgeable. & Miss Erika was killing it keeping the place looking great & is very personable! =]

I love my storage units

Very good service !

I love Storage Solution ,They are very friendly and understandable, they keep the place clean ,clean .

They have been the best, always there to help thank you for the great customer service

Everyone there is so friendly and so professional. I am so pleased with everyone there.

Both were helpful and knew what I needed for the amount of things I had and got me right in. I personally think these to are fit for the business due to their work ethics and consider the needs of the renter.

They were very helpful in this time of need. Affordable and many options. Thank you

It was great very informative polite left there feeling welcome and protected Thank You

I feel compelled to speak on the front desk attendant. My first experience with her was over the phone when i called inquiring about the units. And i must say how informative an insightful she was. When i came in to view the unit again she was right to guide me through the entire process.

The owner (I think) was fantastic. He went out of his way to help me.

They make you feel welcomed.they take time out for us the customer they explain everything,they walk with you talkto you. they make you feel welcomed.

Good

The special offer versus straight monthly payment was confusing. The ladies in the office didn't know what to think of me, but the blonde lady made an effort to be friendly.

I enjoyed the customer service. They were friendly and they went above and beyond to help me select the right size unit that I needed. I would most certainly recommend they storage company to anyone, because of the great service I received.

Great place, great prices. Too bad they dont have 24 hour access, but I understand why (24hr access is a magnet for tweakers, and you dont want them around your storage)

I went in to check out the storage bins. Omg go see Renee. She is very patient and will explain everything to you. She is awesome and the place is nice and clean. Go check it out and their rates are very reasonable.

East McDowell Storage Solutions Got great deals Front desk man was friendly nice and fast on his paperwork

Front desk man cool and funny help out alot he was fast on performance was perfect. He was very nice

It was great thank you

This place is great. Staff is friendly and helpful. This is my second unit. Wouldn't go anywhere else.

Ive been using storage solutions for a few years now and the past couple of years it has been better, management wise. Its always clean garbage is never over flowing, they also keep up with the different type of people going there in and out of the buildings making sure they run a safe environment.

My husband and I had a terrific experience renting a storage unit. The customer service was outstanding, and the process was easy and straightforward. We live closer to a brand new self-storage business, but chose East McDowell Storage Solutions for the following reasons: unbeatable price; very helpful and friendly staff; security; and a good location. We highly recommend this business!

Would fully recommend this company and more specifically this location. Both employees that worked helped me greatly, the gentleman helped me find the perfect storage unit, extremely nice and helpful. Could not have asked for better customer service!

Sales manager very kind ..helpful and professional...made me feel welcomed I love it!!!

Thanks for the cooperation of considering back to your location it's been a couple of years since I have rented from you guys but I enjoy being part of outstanding business and will always look forward to rent in the future with you Thanks yours truly 🥰 George Gonzales 🥰

Very friendly helpful awesome staff. Great budget friendly prices and good storage units. Love the indoor units with use of large carts and elevator access. Check them out for specials they might have. Either way would recommend the Mcdowell location to everyone...

Great customer service. Steve is always very accommodating. Erica and Renee are very friendly and professional. I recommend anyone looking to store their personal belongings to do it with storage solutions. Thank you for your great service.

Very nice very kind very well mannered clean and friendly love them

I have a storage unit here they had a $19 sign up rate with a free month

Safe area n gated.

This is the second time we’ve rented a storage unit here over the years. Storage Solutions has a lot of different options for the most reasonable prices in the area. Steve was super knowledgeable and helped us decide on the perfect unit to fit our belongings.

I have used this place for 2 years. The place is always clean, and secure. The staff here are so nice, and I've never had a problem.

Great place

I was helped by Steve who was very knowledgeable, friendly and streamlined the whole process so I was in and all set up in no time which was much appreciated. And also no hidden fees unlike several other storage unit locations I looked into.

Everyone is very nice and explain everything very well. I definitely recommend it

New management more attentive to customer needs; Clean, good location, and great prices.

The service was..EXELENT!!! THANKS

The representative (Steve) always provide great customer service.

This storage is great they have been working with me as with this carona issues isnt bad enough with all these issues that have fallen upon me. And facing the chance of loosing my storage unit . The staff has been so great working with me . Thanks to all of you guys over there you know who you all are. Nice to know that you all have had my back.. THANKS SO MUCH.

👍👍 👍👍

Very knowledgeable about the storages prices were perfect ..I had a few issues with my lick they secured it so my goods would still be there they walk the unit watch the cameras your stuff is cared for the Team here has been great to me and my son I recommend this place...

The service was great.

Friendly people and many sizes of units.

When I called the employ who answered the phone was very kind. And during are interview the other employ was very helpful as well.They were very respectful. polite, they are kind and very helpful. I would recommend them to anyone who ask me about them.

Friendly staff!

Easy access, secure storage. They had carts to help me move my items.

Staff always so friendly

Steve and Erika were awesome. They were both very helpful and knowledgeable. They took the time to go over all the options with me and helped me find the best storage unit to fit my needs, and for the best price. I would definitely recommend this business to anyone looking for a storage unit in the area.

Clean, employees was polite, explained everything with patience full understanding

Very helpful and friendly staff Erika help and answer all the questions I had, and showed me the units to help with my needs very good prices!!

This is the best storage I have ever used with the best customer service.They are very helpful.

very nice people. very clean. very very reasonable on price.

The workers are very friendly and very nice

The customer service was great

The staff was incredibly nice, efficient, polite even at almost closing time. It would be accurate to say they literally bend over backwards to assist a customer. PJC

The staff was incredibly nice, efficient, polite even at almost closing time. It would be accurate to say they literally bend over backwards to assist a customer. PJC

Very Professional great customer service understand real people will work with you just be honest and real

Was very friendly and professional and clean. Very reasonable prices on the storage units. I feel safe leaving our belongings here. And it's very close to our home.

Storage solutions has a good location the hour are good and a the rate is pretty darn good

Very nice people work there. The grounds are very clean.

Good layout, bought string, kinda expensive but it is storage.

The unit was a very good size reasonable price the staff were very friendly

It will be a one year anniversary since I got a storage form them and I am very happy! Steve and the staff and very helpful and so friendly! They have helped me a lot and made me feel welcome! They made transferring form one storage to a big one smooth. Facility is always clean. I recommend it!

Honest

Office staff was very nice and helpful

Great Service, Great Prices, Clean Units. Fast and Friendly process as well

Great Service, Great Prices, Clean Units. Fast and Friendly process as well

Nice

All good

Nice people

Reasonable first month. No long contracts, just give 10 days notice. Clear instructions on hours and use.

They really work with you and it's not too bad too pricey

It is safe and they provide very good service for when you need a place in English and Spanish

Think Andy was his name very helpful with getting me settled. I had just drove in from LA!

Great people, fast and friendly, quick to help you out with "BEST" deals! I move alot and this is always the storage spot to go! 😉 Thank you Storage Solutions.

I would really like to go into it what are some great people

Great service and storage unit! Steve was awesome to work with and very thorough. A light inside the unit was a nice surprise for us! Inside a secure building too. The hours will be fine to work with.

Very friendly management and very helpful in assisting me. The storage units are very solid and secure which is why I decided to use Storage Solutions. I am happy with my decision!

nice and secure only down fall about it are the hours. access to your storage is very limited

Nice quiet place. Too bad only set hours of operation.

Discount prices

Best time signing up for a unit ever! Professional & Friendly staff made it all easy.

Great prices. Excellent manager & staff.

Great staff. Units of all shapes and sizes at affordable prices.

Muy buen servicio, los encargados están atentos a las necesidades que el cliente necesita estoy contento con su servicio.

Great staff that explained everything well as well as great prices for a student.

We went on 4/7/2019 and the manager I believe or the guy In charge was very helpful. It was our first time getting a storage and the process was very simple and understanding thank you :)

Super close

Having just set up a unit, I was very pleased with the level of service. The facility is clean, access to carts is helpful, and the manager was very nice. He's the only one and does have to step out to help customers so you should be patient.

Great place to keep your business going. And a safe place. That you can leave and have 24 hours watch. If your in need of a place the even bilingual.on certain days . Losts of special.

Management is very Nice and helpful.

Actually that was an accidental4 Stars but it's kind of apropos because sometimes their attitude kind of sucks just being honest! :-)

Nick is the best

Nick is the best‼️😁

Good place

Great Place reasonable prices friendly staff I would recommend it to everyone

New manager ,friendly, nice and keep the place very clean.

Very reasonably priced. The place has new management and they are so helpful and friendly. And they are bilingual which is great because my grandmother needed a place to store her stuff and she didn’t trust just English speaking. Lol. Gloria is the name of the new manager i think. She’s hilarious and helpful. This isn’t an A1 location, but it’s priced great and they keep an eye on the area from what i can tell. I’m not sure what’s up with the poor reviews, the management is very helpful.

Great place to store! Paul is fantastic and made the process quick and easy!! Highly recommend

Very friendly and helpful

Still looking

This is where I keep my things for storage

Clean friendly staff

Kinda rundown

Helped us find our storage room, me and grandma were lost in the wrong building he was really nice about it didnt even laugh like i did

Great service

Great management and fair prices for unit's. I would recommend this storage facility to my family and friends!!!

Very well priced storage....

This is a very well secured storage facility with a manager and support staff who are friendly, helpfull and always have a smile for you. I would recommend this facility for short term as well as long term storage solutions.

Nice for the most part

Fun friendly environment with great management

Very loving staff. Willing to meet you with solutions.

Clean, very nice, and helpful employees

Great staff. As long as you obey the rules you will have a great experience. I have seen management enforce the rules and when you deal with scum you have to be tough.

Staff is the best !!!!!

I've always said, who attends a business with pleasure enjoys her work and others also enjoy it. I like this self storage and flor price.

I would like to say that I had a great experience when I came down to rent a storage unit. The manager and asst manager treated me with respect and listened to what my needs were. They showed me around and helped me pick out the right unit. When explaining the paperwork they made it crystal clear. I recommend this site to anyone who needs a storage unit, the prices are great, the people are helpful and you can't go wrong.

I have had the need to use Storage Solutions on more than one occasion and found there helpful staff very knowledgeable and very friendly. The units were clean and the aisles wide enough that you could move everything with no hassle at all. The 24 hour security was excellent and I never had a problem with anything I stored with Storage solutions.