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Storage Units on Bell Rd in Surprise, AZ 85379

 

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Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...
Google
Sep 01, 2023

Great happy experience. Lou Lou the manager had a great attitude, great customer service and she was funny . I was out the door after renting my unit in less than 30 minutes. Definitely recommend this place.

Google
Jul 28, 2023

This location worked out well for our move to Sun City West. Well run operation.

Google
Jul 21, 2023

Inexpensive, clean, friendly staff. the hours are 7 am to7 pm and the gate locks at 7 pm. That is the only negative thing so far.

Our Website
Jun 17, 2023

Got me in when I needed, had plenty of size selection. Checking out when I was east and handled properly when I no longer needed the unit. Definitely recommend.

Google
Jun 14, 2023

Best place to rent a storage unit

Google
Jun 07, 2023

She was very nice and informative. Thank you

Google
Jun 06, 2023

Pricing was by far the best, location was in safe neighbor, and I didn't realize the storage unit I rented had two roll up doors which will make accessing my stuff even easier.

Google
May 15, 2023

Great place to store items, clean secure and staff very nice and helpful!

Google
May 06, 2023

The Best in Arizona. !

Google
Apr 27, 2023

Great customer service.

Google
Apr 20, 2023

vey fair and honest

Google
Apr 05, 2023

This place is the least expensive around, and has a great office staff! Highly Recommend!!

Google
Dec 30, 2022

Staff very friendly helpful kind

Google
Dec 23, 2022

They were absolutely fabulous. We had to get a unit fast and then did not end up needing it and they gave us a full refund plus just excellent customer service. I will recommend them to anyone who needs storage.

Google
Nov 28, 2022

Staff was helpful, friendly and was able to help with what I needed. The process to rent a storage was quick and smooth. I would recommend this facility for your storage needs.

Our Website
Nov 13, 2022

Quick and efficient

Google
Nov 01, 2022

Clean, easy access, friendly staff

Our Website
Oct 24, 2022

New manager is so efficient! Best service I have had here.

Our Website
Oct 04, 2022

George has great customer service skills. He took the time to patiently explain everything & answered all my questions in a professional & very welcoming. I would highly reccommend! Thanks George!

Google
Oct 01, 2022

Storage Solutions was a great experience. We had to make a double move buying a house and needed an affordable place. When we found our house was slightly delayed they accommodated us to stay a little longer. Highly recommend them!👍

Google
Sep 01, 2022

The staff was excellent. Best experience ever

Google
Aug 26, 2022

Y'all were awesome really helped me when I needed it.

Google
Aug 02, 2022

Outstanding customer service! This place will go above and beyond to help you.

Google
Aug 02, 2022

John was Great! I would rent another unit from him anytime. David Brown

Google
Aug 01, 2022

Very convenient location, easy to work with and absolutely no problems. Good experience.

Google
Jul 05, 2022

Very friendly staff, great customer service skills, would recommend this place, units are very good price.

Our Website
Jul 05, 2022

Very, very friendly employee, great customer service skill, good pricing on rental unit, would recommend.

Google
Jul 01, 2022

Very professional in all business transactions

Google
Jun 25, 2022

I was shopping for storage to store my stuff I called surprise storage solutions and John answered the phone he was very pleasantly to speak with he knows his business answered all my questions ,and I will be doing business in the near future because of my experience with John

Google
Jun 15, 2022

John at Storage Solutions is fabulous 👌 We recommend them over all other storage facilities. The price is right, service excellent, security 👏 and ones personal property is protected. Let Storage Solutions store your valued treasures.

Google
Jun 11, 2022

Customer service is promt and exactly what it should be, Customer first. Came in with a slight issue that the manager had no control over. Instead of disputing or fighting with me on it, he fixed the issue and made it right. Will be glad to keep my business here for the forseable future.

Google
Jun 10, 2022

Nikki is absolutely the best!! I just moved here from Texas and she was so helpful. I am very happy with my unit.

Google
Jun 09, 2022

I was very stressed out when I got there because of my situation and Nikki was fabulous she answered all my questions walked me through everything made me feel at ease I felt so much better when I left there

Google
Jun 05, 2022

Best storage location I’ve had. And Nikki in the front is the best! Super helpful and friendly.

Google
May 28, 2022

Very friendly and helpful couple in the office. Excellent price. Conveniently located. Very happy I chose this facility.

Google
May 23, 2022

went in for a storage unit, came in & met john cool guy, he was on it & super helpful! i recommend this place for your storage needs.

Google
May 23, 2022

I called ahead of time I reserved a storage with John when I pulled in he looked at my truck and he new right away that I reserved a unit that was too small he went over what else I had to bring and found a unit that was just the right size 4 what I had he was very friendly and went above and beyond to make sure all my needs were met this is definitely the type of person that you would want to represent your company thank you John for the great experience

Our Website
May 12, 2022

John is the friendliest, manager I've ever met in a very long time. He welcomes you as though you were family. I love a place that treats you with that type of respect and courtesy. I would recommend Storage Solutions. Don't judge it by its cover but how you're treated. Thanks John, Cornillius and Maximus appreciate you very much and have your back. Cormius :)

Google
May 04, 2022

Staff is very nice. Grounds appeared clean.

Google
Apr 29, 2022

BOTTOM LINE ....JOHN IS AMAZING!!! It was so refreshing to have such a professional and accommodating experience with John .. This gentleman helped us to get right into a very clean and safe unit ...we felt very comfortable leaving our belongings here.. I would highly recommend Surprise storage solutions over and above any other storage company in the valley..so pleased with John..

Our Website
Apr 28, 2022

In my first call to John, i knew this was the place for us. He is so kind and so dedicated to endure his clients are well taken care of. From the time we spoke until we moved in to their units, John was a huge asset in stepping us through the process . He has definitely a huge and face of this business. It's so good to see and know there is awesome customer support in this day . Thanks John, we plan to be with you for years to come

Our Website
Mar 25, 2022

Great costumer service ! John was awesome

Google
Mar 18, 2022

Nicky is wonderful to work with! She is very friendly to her customers. Explained monthly cost very clearly and setup our account quickly. Thank you!

Google
Feb 25, 2022

Amazing service, very friendly and great pricing.

Google
Feb 12, 2022

John is one of the most kind hearted and great spirited people I have come across in my life. He provides outstanding customer service and it is a pleasure to be able to do business with him. HIGHLY HIGHLY recommend this place if you are in need of storage. Thank you John!!

Google
Feb 01, 2022

You can completely put your trust in Surprise Storage Solutions. I was nervous about putting my antique furniture into storage but Tony put me at ease. I highly recommend this storage facility.

Our Website
Jan 13, 2022

Just got our unit. So so far so good. Check back in a few months

Google
Dec 05, 2021

It was a pleasure working with John, he was very professional and proficient. My move went very well using your truck. It was a great experience. Thank you Trish Gale.😊

Our Website
Nov 02, 2021

I have been renting from John for over 10 years sometimes I have one unit sometimes I need three units he is always there to fulfill my request. The grounds are always clean and well-maintained.

Our Website
Oct 29, 2021

John was very courteous and did a great job telling how the gate worked. Very easy to get checked in.

Our Website
Oct 04, 2021

Since we are a repeat customer, we were already aware of the great customer service.

Google
Sep 26, 2021

Great place with rv parking.

Google
Sep 14, 2021

Check in was easy, unit wasn’t clean, it was very dusty, but they cleaned it out while I was doing the paperwork, price was the best around.

Google
Aug 06, 2021

I did everything online and when I showed up, my gate access code wouldn't work. Sign on the office said that the person was off site and would return shortly. This 30 minutes before they closed. I called the 800 number and they could not fix the problem. So I'm now sitting in my truck with no a/c and it's 109* outside. The guy (I forget his name) did return and was able to fix everything in about 5 minutes. He was laid back and courteous. The units themselves are very clean and well maintained. I would suggest this place to anyone.

Our Website
Aug 06, 2021

I did everything online and when I showed up, my gate access code wouldn't work. Sign on the office said that the person was off site and would return shortly. This 30 minutes before they closed. I called the 800 number and they could not fix the problem. So I'm now sitting in my truck with no a/c and it's 109* outside. The guy (I forget his name) did return and was able to fix everything in about 5 minutes. He was laid back and courteous. The units themselves are very clean and well maintained. I would suggest this place to anyone.

Our Website
Aug 06, 2021

John was very nice as always. I have been leasing here for years. I upgraded so I can store my mustang.

Our Website
Jul 23, 2021

Good, fast and friendly service.

Our Website
Jul 23, 2021

excellent. profesional

Google
Jul 20, 2021

I had a great experience getting a storage unit here. The service was very pleasant, John did an excellent job. It is so refreshing to work with a good, real person in our world of automation. This unit definitely had the best prices in town. Everything ground level and accessible from the outside. Very happy so far.

Google
Jul 17, 2021

The woman that was handling office was friendly an helpful, was very good at explaining my cost depending on size of unit. Great customer service,

Google
Jul 10, 2021

Great owners! Love the added security. All outside storage though.

Google
Jul 06, 2021

John was super helpful and made renting my unit easy!

Google
Jul 01, 2021

Dry friendly

Google
Jul 01, 2021

Facility is extremely clean. Office staff is friendly and very helpful. By far the best storage facility I have visited.

Google
Jun 27, 2021

Clean facility, not the friendliest customer service.

Google
Jun 24, 2021

Great deal with convient hours and clean units...overall clean facility

Google
Jun 15, 2021

Manager is very professional, efficient, and friendly.

Google
Jun 13, 2021

The entire process from locating a unit that fit our needs, to reserving it and completing the paperwork was quick and easy.

Our Website
Jun 13, 2021

The whole process from finding a unit that fit our needs to completing the paperwork was quick and easy.

Our Website
Jun 07, 2021

Rental was easy and immediate...prices good too.

Google
May 30, 2021

We were very impressed with the care the manager took to make sure we understood everything. We feel we can rest easy about our car.

Google
May 27, 2021

John was very helpful.

Google
Apr 30, 2021

This place is awesome. Prices are good and the place is clean. Shout out to John and Mike you guys are customer service rockstars

Our Website
Apr 14, 2021

Friendly and fast service.

Google
Apr 01, 2021

John was a super awesome gentleman.very friendly helps you with what ever you need. There is not a lot of people like him left in this world. He really cares about his job and I will recommend anyone to surprise storage solutions!!

Our Website
Mar 21, 2021

I rented from you about six years ago John was the property manager Because of the way I was treated by John I returned

Our Website
Mar 17, 2021

John was very informative and knows the business..

Google
Mar 10, 2021

FREE TRUCK RENTAL for move-in only See John the Property Manager for details about the truck or for any questions. John is very kind and his knowledge of the storage business is quite helpful especially if you are new to the area or you're not familiar with Storage, the required insurance by law needed for storage rental or the laws that govern the business. I've been very pleased with my rental and especially this property in particular. They're good at communication, this pace is safe and clean, the policies are transparent and also understandable and in my experience Surprise SS is less expensive while being more thoughtful than the competition. Surprise Storage Solutions in Surprise on Bell is wonderful. They are what they say they are. Nothing more and nothing less. They do what they do very well. This place is very clean. There are no hidden fees. Their system is fair, transparent and understandable. The staff here is friendly and polite. They do a great job at communicating their policies and have multiple options for bill payment monthly whether you want to pay in person or online. They think about little details. For example there are wipes near the keypads for the gate to the property. I have also always felt safe here. The property is well lit. The only drawback is that it's close to Grand Ave. For this reason it's difficult to get into the property from the Westbound approach as you cannot turn directly left into the driveway due to the median. Also from the Eastbound side of Bell Rd the property is sometimes hard to see as it is at the bottom of a hill and if you get to Dysart then you have missed the driveway. The best part about this business is that their pricing is very reasonable. Surprise Storage Solutions was able to offer me a 5x10ft storage unit for more than $20 less per month than any of their competitors. The best part about renting from here is that you can use their truck to help assist with your move-in for the unit if you qualify. Personally I was very satisfied renting here and I would recommend Surprise Storage Solutions over any other storage company in the NW Valley. Other places are more expensive, less clean and not as thoughtful. Newly interested tenants would do well to speak with John the Property Manager on site as an excellent reference or visit their webpage to inquire further.

Google
Mar 02, 2021

Very helpful thank you

Google
Feb 14, 2021

These folks were EXCELLENT to work with. Very accommodating and professional. John was did everything he could to make this process easy and quick! HIGHTLY recommend this storage location to anyone! Would give 6 stars if possible.

Our Website
Feb 03, 2021

The facility was clean and appropriate COVID procedures were followed. The lady that helped was pleasant and very efficient in getting set up with a locker. No problems whatsoever

Our Website
Jan 17, 2021

Considering the Covid precautions, my experience was great. Missed seeing John as he’s been the reason I keep using Surprize Storage. But Charles did a great job getting me a Unit I’d want and was extremely helpful during the Lease process.

Google
Jan 15, 2021

I can't say enough about my great experience with SS in Surprise! Charles was friendly, efficient and very knowledgeable about the units. There were no uncomfortable attempts to "Hard Sell" me on something bigger or upgrade additional charges. The units themselves are not fancy, but the lower prices more than make up for the lack of pretty buildings. My items will be secure here and (THE BEST PART) the prices won't go up every month until I'm paying double for the same space!

Our Website
Jan 06, 2021

Great service at the counter

Google
Dec 22, 2020

Could you please raise my rate just one more time.... Oh you did thanks

Our Website
Dec 11, 2020

Definitely recommend the storage facility in surprise!

Google
Dec 09, 2020

The person that help me was named John and he was very professional. Pleasant personality, knowledgeable and very helpful. It was a joy doing business with him. Storage Solutions should be proud to have such a valuable employee on their staff. I will definitely recommend this facility to other people. Gregg Luker

Google
Nov 30, 2020

We recently had to get a storage unit for the first time in our life and found them very accommodating and walked us through the process since it was our first time.

Our Website
Nov 30, 2020

We recently had to get a storage unit for the first time in our life and found them very accommodating and walked us through the process since it was our first time.

Our Website
Nov 25, 2020

Very efficient and friendly 😊

Our Website
Nov 10, 2020

Very nice 👌

Our Website
Nov 05, 2020

I was in a hurry to get my stuff moved outta my car and into a storage unit & ur establishment helped me do just that. Fast, friendly & downright good customer service! I will recommend this business to all my family & friends. Thank you Storage Solutions, definitely a solution to my storage needs!

Google
Nov 05, 2020

Fast, friendly & good customer service. I was in a hurry 2 get my stuff moved in & everything was a breeze! I would definitely recommend this establishment to anyone for your storage needs. 5 star business in my book! Thank you storage solutions u have my business!

Google
Oct 30, 2020

Great service and very detailed oriented.

Google
Jun 30, 2020

John made the sign up process easy. He was professional and efficient. Units were very clean

Google
Jun 24, 2020

Very fast and good clean work with all gok g on still got unit in 30 mins or less and started filling my unit good prices they take good care of you here . Thanks for your great work .

Google
Jun 13, 2020

Very professional, helpful and courteous.

Our Website
Jun 06, 2020

I was a past customer and loved the guy who runs this location! He is extremely polite and informative. I am now a customer again at this location even though it’s not the closest to my place because of the guy that runs the place!

Google
Jun 05, 2020

The five stars are for John because he is the best thing about Storage Solutions. Great customer service!!! It may seem like he is difficult sometimes, but it is not him it is all the rules and regulations he needs to adhere to. In regard to Storage Solutions I would give you a 2 star rating because all you did for the past several years is raise my rental every couple of months. Not acceptable business practice and yet that is what you did and got away with it. Shame on you.

Google
May 31, 2020

Great staff good hours

Google
May 28, 2020

Amazing Customer Service. We have had a unit here for 7 or 8 years with no worries. When we needed a little help, John leaped in a gave us amazing customer service. This was such a relief that we could we resolve these issues with teamwork and efficiency. Thanks again John! Highly Recommend.

Google
May 19, 2020

Rented a space from Storage Solutions on Bell Road in Surprise on Saturday. Was VERY impressed with the way John, the Office Manager, set up the space to ensure COVID-19 safety. He built an inside/outside communication window, with a sliding table top, and made a very nice covered outdoor seating area. John had hand sanitizer for all the customers & was very concerned about client and staff safety. Way to go John! Thank you so much!

Facebook
May 09, 2020

Excellent prices. Super secure. Friendly professional staff. What else is there to say? 100% recommendation.

Google
May 02, 2020

The guy was very dedicated to making sure that he could get me and another customer into a unit, even though he had to stay passed the time his shift was over. Very thourow and fast, I was very greatful for his help when I had a deadline I had to meet. BRAVO! HIGH FIVE, AND TWO THUMBS UP!!!!!!

Google
Mar 29, 2020

Thorough explanation of the rules that provide an atmosphere of a good safekeeping for our storage items at this time

Facebook
Mar 24, 2020

I rented a storage on a Sunday. John was very thorough!

Google
Mar 24, 2020

Great place. Super Awesome manager! Runs a tight ship! Very professional!

Google
Mar 18, 2020

The man was very nice and showed me just what I wanted. He worked with me quickly and didn't waste my time. I would gladly use this facility again thank you.

Google
Feb 21, 2020

I had to storage for just a little over a week and so far so good!!!!!!

Google
Jan 13, 2020

Great price and great customer service!!!!

Google
Jan 05, 2020

Pretty nice place affordable nice friendly clean grounds decent sized storage units

Google
Dec 31, 2019

If you need temporary or permanent storage go to them.

Google
Dec 30, 2019

Jon and Kathy explained everything very thoughly.

Google
Dec 23, 2019

We found a great storage location along Bell Rd at a great price, we reserved a 5x5 unit, The manager at the office was great to work with very friendly and helpful information. I would recommend this storage company my business, Shut out to John Ustar who was awesome , Merry Christmas buddy, well done and Thank you

Google
Dec 18, 2019

John was fantastic to deal with. He explained everything very well and made the whole process very enjoyable. I’m glad I found Surprise Storage Solutions.

Google
Nov 27, 2019

John is amazing.

Google
Oct 27, 2019

People are friendly, staff is helpful and trustworthy.

Google
Oct 12, 2019

John was very professional and treated us fairly.

Google
Sep 12, 2019

Very nice staff reasonable prices and secure storage

Google
Aug 29, 2019

The entire staff at the locations I looked into went above and beyond. In particular, John Ustar at the 13331 W. Bell road location!! You all have been great, Thank you, Bart Fromme

Google
Jul 22, 2019

Staff is great. Was referred to this place by someone who had had a unit there for years. Super friendly people and the pricing was good. I chose this place, even though there was 4 other storage facilities closer to me.

Google
Jul 08, 2019

Jackie is friendly and very capable. She ensured I received the proper discount special despite making the reservation online. She was very knowledgeable about laws regarding personal property and the storage of it. Storage Solutions has very reasonable.

Google
Jun 09, 2019

Really nice people there they let us pro rate for ten days after we didnt need it they didnt have to do that very nice of John and I didnt ge the gals name but really good people thank you guys I changed to a three possibly two we tried to get in on Sunday at 5:30 gate closes at 7:00 we are paid but now I dont know how reliable this place is what if we really needed our items we would not be able to get them. Disappointed

Facebook
Jun 03, 2019

great ppl to work with in obtaining storage

Google
Jun 02, 2019

Fast, efficient check in procedure. Friendly, helpful staff. I'm happy!

Google
May 29, 2019

The office staff is wonderful, the place is clean and the price is right. I’m glad we went with this storage facility over the other we were considering

Facebook
May 29, 2019

Switched unit to a larger one. John was very accommodating and Jackie was professional and attentive. The hours are very accommodating, clean, easy in and out. Great customer service. Thank you.

Google
May 29, 2019

Jackie and John are wonderful! They truly care about their customers and make everything so easy!! John have us a very informative and caring tour of the facility and explained to us what the process was! Jackie was so friendly and helpful! Great experience!!

Facebook
May 20, 2019

Yes they took good care of me.

Facebook
May 15, 2019

John was very professional and made the rental process go smoothly.

Google
May 03, 2019

Very nice staff.

Facebook
Apr 29, 2019

Very friendly and accommodating

Google
Apr 13, 2019

Lady in office is super to work with. Great attitude and works with you to get exactly what you need. Price is great too.

Google
Mar 12, 2019

The owners are great. Prices are great. Clean coded gate.

Facebook
Mar 12, 2019

The manager, John, is very thorough and fast, and friendly. Good selection and prices.

Google
Feb 08, 2019

John and Sandy did competent excellent work; I have over the years rented at other places with very poor service and outcomes. If I owned Storage Solutions these are the kind of people I would want to have working for me. Would rent there again .

Google
Oct 25, 2018

Price is Right, BUT the on-site manager is rude and nasty.

Google
Sep 25, 2018

We have been customers for almost e years we live further away from surprise area but stayed there because of JOHN he gives us a piece of mind knowing our stuff is truly safe. John is very professional keeps the place looking spectacular. I have never seen a storage place so near and today til doing business with john. He is very friendly always asks how were doing when we call to pay. Sadly we found a place to live that will fit our stuff u need a place to store your stuff go see john he is the best. Thank u John for your #1 services.

Google
Aug 29, 2018

I had to sign a new lease today and John was very nice and professional. I was having such a bad day and he made this errand very pleasant.

Google
Aug 24, 2018

Very nice, explained everything clearly and made sure I got exactly what I needed! Would recommend to everyone!!

Google
Aug 01, 2018

Very informative and good customer service. Much better prices than their competition as well.

Google
Apr 26, 2018

Need Storage?

Google
Feb 18, 2018

John does a great job!! Goes way above and way beyond to make sure we are tooken care of. Whenever I go there he's always nice, always Very helpful! I very confident in recommending people to him. He's never let us down and I'll assure you, he'll never let you down. Thank you John..

Google
Dec 25, 2017

Pretty out of the way but easy enough to find. Prices comparable to any other storage facility. They just changed owners and now you have to buy "insurance" on your unit even though the contract states they are NOT responsible for damage or loss of any of your belongs. That's illegal, as far as I know. If I'm paying you to insure my unit, which includes what's in the unit, that includes that YOU ARE responsible for any loss or any damage of ANYTHING in my unit. Just another way to steal more of your money. On the other hand, John, the man who looks after the facility, is a super great person and is especially great for customer relations. Definitely under appreciated by new management.

Google
Dec 23, 2017

John does a fantastic job managing the Surprise location. He is always extremely polite and respectful to his customers. I would recommend this facility for your storage needs!

Google
Dec 23, 2017

I was looking for storage in Surprise after meeting John decided to go with Storage Solutions over a few others. It was the best choice I made. I recommend this facility to anybody. Five Star service and beyond. Thanks .

Google
Nov 12, 2017

John is awesome

Google
Oct 10, 2017

Good service - courteous, knowledgeable, helpful. Clean, well run.

Google
Oct 07, 2017

Typical storage facility

Google
Jul 26, 2017

Friendly Helpful Staff!

Google
Jun 13, 2017

I was John's first contract under Storage Solutions, and I feel that even though it was a chaotic transition for him, he handled it like the pro that he is. He has always referred and greeted me by name, and keeps the facilities clean and secure. Without exception, everything about storing my possessions has been the best experience I have ever had with a storage facility. John is a true loyal and conscientious asset to your company. My deepest gratitude goes to you!

Google
Jan 29, 2017

Good prices nice clean. Online payment option.

Google
Jan 14, 2017

Excellent service! All units were clean and secure! Brian was awesome!

Google
Jan 14, 2017

Bryan was exceptional

Google
Jan 02, 2017

John is very helpful and went out of his way to help with the storage process. Would definitely recommend john and his location.

Google
Dec 31, 2016

I've had a storage unit here for a number of years. My experience has been great. Whenever there was an issue, it was easily solved by the friendly and helpful staff. I would recommend to anyone who needs a storage unit.

Google
Dec 06, 2016

John is very helpful and informative! I would recommend this location to anyone!

Google
Dec 02, 2016

Awesome! I hastily moved to the area and was a bit overwhelmed to get my stuff stored quickly and safely. I found Surprise Bargain Storage online and when I called received the best customer service. Once I arrived to make the arrangements to get the truck unloaded I was met, once again, with a friendly, reassuring smile. The paperwork was filled out quickly, the price was beyond fair and once I had the keys to the unit a huge burden was lifted off my shoulders. I highly recommend Surprise Bargain Storage and am grateful for the warm welcome to the area!

Google
Nov 28, 2016

I rented a unit from Surprise Bargain Storage. The manager was very informative. The place is very clean with cameras everywhere. I highly recommend this place to anyone. Great price over the competition.

Google
Nov 11, 2016

This storage exceeded my expectations. I chose here bc of the reviews and 3 months free promotion. I expected a 2 star place for the prices but this is more than 5 star. It is clean and well maintained. The manager who lives on site is very friendly. Brian helped me pick a unit, went over prices, took me around to look at them, and just made everything so easy! I didn't even have to pay for the lock. The staff makes this place 5 stars.

Google
Nov 05, 2016

Got a good deal on my unit here. I'm actually thinking of getting stuff that I have from another storage, to here.

Google
Oct 25, 2016

John the manager was very attentive and informative. The facility was very clean and had what I will need in the future. I was very impressed by the special offers which I did take advantage of to begin my business association with Surprise Bargain Storage.

Google
Oct 11, 2016

I arrived at Bargain Storage on a Sunday, which day the office is closed. I needed a bigger unit that day because I had a rental truck I had to empty by 12:30 pm that afternoon. John realized the importance of my need of a bigger unit. John went above and beyond the call of duty for me that day. I was able to get the rental truck back by the dead line time. John opened the office for me to do the paperwork and up grade the unit I already had to a bigger unit. I so appreciated what John did for me that day. He showed great customer service that day. I will recommend Bargain Storage to any one who needs a good storage facility. Thank you John!

Google
Oct 10, 2016

This Place is great. John helped me out from the beginning. He has been there every time I drive up. He even remembered I had a daughter that liked suckers 4 weeks after we came in to get the unit. I feel like my belongings are safe knowing that someone so attentive to details is on the property at all times. I am extremely pleased with my experience here and would recommend it to my friends and family.

Superpages
Oct 06, 2016

I have had a unit with bargain storage for a year plus now. I needed a bigger unit a few days ago and it was on a Sunday morning I needed the unit. John, the guy that runs the place went above and beyond the call of duty. I had to get the unit asap. I had a rental truck I had to empty and return by 12:30 pm that day! John was such a nice guy to accommodate my needs as a customer, on his day off and the office was closed, to make sure I got a bigger unit and was able to get the rental truck emptied and returned on time. Thanks to John and his excellent customer service! I will recommend Bargain Storage to any one in need of a storage unit. The prices are reasonable also.

Superpages
Oct 06, 2016

what a great job john did for us on his day off.

Google
Sep 17, 2016

I love that the manager lives on site. he is always available and keeps the lot clean. the other day in Facebook, somebody asked for the best storage in town and surprise bargain storage was about 90% of the suggestions. keep up the great work.

Google
Aug 31, 2016

Glad i bumped into this Surprise Bargain. Great deal on their storages. Way better than Uhaul. John has great customer service also. Great combo, can't beat it.

Google
Aug 30, 2016

Great two month free promotion. Easy access, wide aisles. Great prices, too. John is quite the colorful character. Very helpful and very specific and clear on details.

Google
Aug 30, 2016

I was so surprised and impressed with the outstanding level of service the manager, John, provided the moment we walked in. He was very professional, knowledgeable, and friendly! I couldn't be happier to give my business to a company that treats their customers as well as they do.

Google
Aug 30, 2016

John was great at explaining everything! Will use this facility again if needed!!

Google
Aug 28, 2016

Surprise bargain storage has to be one of the best storage places in az! Clean facility and very organized. And John is the most dedicated, honest and helpful person I've ever dealt with! He made renting a painless breeze! I'd recommend anybody to surprise bargain storage!

Google
Aug 23, 2016

John did a great job in explaining all the paper work and showing the space. A great employee and very professional

Google
Jul 21, 2016

I give them five stars as it was easy and affordable. They gave detailed instructions with documentation.

Google
Jul 11, 2016

I had an incredible experience with Surprise Bargain Storage. This was by far the best deal of any storage unit I've rented from and it was definitely the cleanest. John is incredibly nice, very personable, and handles things professionally. He takes pride in what he does and makes sure you feel comfortable. All of my encounters were straightforward and pleasant. I highly highly recommend you rent from this place.

Google
Jul 08, 2016

Met the Manager of the W. Bell Location at a local Village Inn. We began to talking at opposite tables, and discovered that he was the Resident Manager of a Bargain Storage facility. We had a nice talk, and I found him to be very friendly and informative about the storage business. He said to consider them if in the future I needed to rent a storage locker. That time did arrive, and I went to see John Ustar, and he have me a tour of the facility. I found the right locker for our business needs, and signed a Rental Agreement. Great prices, great service, convenient location, and great facility. Very Pleased.

Google
Jul 03, 2016

Great deal at surprise bargain storage. Very clean, secure and professional. John even stayed after hours to give me a tour and get me set up. I have already recommend thus place to some of my friends and would to anyone!!

Google
Jun 29, 2016

I have already recommended John and the service he provides at Surprise Bargain Storage to a handful of my friends and clients. He quickly returned my phone calls and attended to getting me into a unit within the same day. I was impressed and enjoyed meeting him. I feel good knowing that all the things I hold dear to me are being stored where the Manager tends to the facility and keeps it nice, clean, and safe. John has such a great personality, he makes you feel as if he is an old friend. I am also impressed with the pricing options and find myself very fortunate to have come across such a great storage facility!

Google
Jun 18, 2016

We've rented storage units here a few different times. Even though this facility is a bit of a drive for us now, we chose to go back because the service cannot be beat. John greets us with a smile and positive attitude everytime. He's very helpful in selecting a unit from the available inventory and very thoughtful and thorough in his services. The property is clean with good access hours.

Google
Jun 18, 2016

Very good customer service, they were very helpful in getting me exactly what i needed.

Google
Jun 15, 2016

Good experience, John is cool and professional

Google
Jun 13, 2016

John was great! I came in at a very inconvenient time but John was extraordinarily helpful and very efficient! We were both in a time crunch and he made the process of signing the lease run easily and smoothly! Thanks a bunch John!

Google
Jun 09, 2016

We were in desperate need for a storage for our daughters inherited things.from us. We called and Bargain accommodated us on the spot. My husband said it is a very clean nice facility and will use them again if needed

Google
May 30, 2016

It was great.. Everything wen't good.

Google
May 11, 2016

Just rented a 10x20 at a awesome price, pay for 3 months get 3 months free! The manager John was totally professional and explained "EVERYTHING" I may have to steal John from Bargain Storage :) Thanks Robert R.

Google
Apr 21, 2016

John was truly exceptional in helping me find the correct storage locker, as well as answering any question I had. The units were very clean, and the facility was top notch, the best part by far was most certainly the good prices!

Google
Apr 19, 2016

It was fantastic.

Google
Apr 06, 2016

My experience was something that every company should strive for. As many places I have been the service was nothing like this. For the manager to come off of enjoying his vacation (shout out to John) to help me out is very unheard of. I had used their services previously and the service was great then but yesterday was above and beyond all expectations. As long as this company is around I will definitely be going to them

Google
Mar 31, 2016

This was our first time using a storage. We enjoyed the experience. John was friendly and ver informative. The storage units were clean, and we like how secure thiis location is.

Google
Mar 25, 2016

Clean facility. Well managed. Gated with manager on-site. We made several trips to store then remove household items. Easy to enter and exit from Bell. Rented from Bargain Storage after checking U-Haul pricing and sizes. Very happy experience.

Google
Mar 23, 2016

We went to check out this place to see about a storage unit for our business. John was very helpful and professional. He knew exactly what he had available and what specials he could offer. He also knew about the road construction project in the city of Surprise. I would highly recommend stopping in and talking to John if you are in need of a storage unit. He really knows his property and is great to talk to.

Google
Mar 04, 2016

I have rented here before, when I called John and asked specific questions on rental sizes and pricing, John was very professional and answered all my questions. My experience renting the the second time around was very pleasant and top notch. I would rent again in the future and I am also gonna recommend SBS to my friends and family. Thanks again John.

Google
Feb 29, 2016

The staff was extremely nice and very helpful. John answered all my questions and explain things to make sure I understood. The storage location was easily accessible and located close by me so it made for easy access. The storage unit itself was fairly priced and a good size to fit all my things. If I do decide I need a storage unit again, I will be returning.

Google
Feb 23, 2016

John was the man of the hour. He is very thorough and knowledgeable about his job. I feel safe in storing our personal belongings under his care and watchful eye. The prices were great as well. We would recommend this facility to anyone!

Google
Feb 18, 2016

Friendly and courteous staff. Quick and easy processing. Conveniently located.

Google
Feb 11, 2016

Great experience! John was warm, welcoming and entertaining. This was our first experience renting a storage unit and John walked us through the process, answered all our questions, explained the policies and made sure we were comfortable with everything. I would highly recommend Surprise Bargain Storage to anyone who needs a short or long term solution for their storage needs.

Google
Feb 11, 2016

Great experience with storage process. John was very thorough in his explanations and forms. Storage unit was perfect for my needs.

Google
Feb 11, 2016

I recently leased a storage unit at Surprise Bargain Storage. Very happy with the facility, the price, and the helpful assistance from John, the manager. I highly recommend!

Google
Dec 31, 2015

Thank you John for the great customer service!

Google
Dec 23, 2015

This was our 1st experience with storage units. John did a very good job presenting the operation and procedures. You storage units are very close by and I like the cleanliness of the place. Keep up the good work you have a good manager working there. Thank you.

Google
Dec 07, 2015

Stopped by Sunday late morning, looking for a space to put my car, although it was Johns day of he helped me find a unit, very clean, he waited while I went and got the car to see if it would fit, he took time to go through process and get me in, Very nice, Very Courteous, and helpful, Thanks John!

Google
Dec 02, 2015

I had a wonderful experience with John (the operator). It was expedient and I was given choices. Including paper work and John driving me to my unit, I was in and out in 30 minutes. (And he was swamped that day with administrative work. ) Highly recommend.

Google
Nov 27, 2015

Great service..very friendly and professional!

Google
Nov 15, 2015

its cheap

Google
Nov 12, 2015

This was my 3rd choice which should have been my first! John is very professional, intellectual and informative! He makes sure that you understand every detail in the process before you even start signing papers! The units are great and priced very well! If you get the opportunity to store anything, do it here at surprise bargain storage! You will not regret a thing!

Google
Nov 09, 2015

John was so helpful explaining everything about renting a storage unit for the first time. Because of the way John treated me I would recommend this facility to anyone that is looking for a storage unit. Thanks to John I had a very wonderful experience and would use this facility over the others I contacted because of the way he treated me.

Google
Nov 02, 2015

John the Manager is the reason we are happy returning customers! He gave us great service last time so that's why we are back! John is a professional... he explains everything in detail and is very friendly!!! The facility is close by, it's neat and orderly with great rates.

Google
Oct 31, 2015

Explained everything,.very friendly, took us on tour of property.

Google
Sep 08, 2015

I'm a senior citizen and during the entire time I'd been unloading my rental truck, Crystal came out of the office to check on me, making sure that I wasn't overheated or needed help! She also brought me several bottles of ice cold water periodically, since the temperature was well over 100 degrees! Not only do these folks have every size storage until that you could ask for but they also care about their customers, even after they've been paid! Which reminds me, their prices are unbeatable, especially for what all they have to offer! Don't bother looking elsewhere, this is as good as it gets!

Google
Aug 28, 2015

I have been with Bargain Storage long before they took over. Ever since John got there it's been like a realty make-over. Fresh Paint, Nice Office, Great Customer Service. I think what I like most is that John makes you feel like family and community. Congrats on how nice everything is now!

Google
Aug 12, 2015

I was met by a very friendly representative of the company, John. He was knowledgeable and helpful and very patient helping meet my needs for the kind of unit I was looking for. Also I thought their prices were very good compared to other storage units in the area.

Google
Jul 24, 2015

I would give 10 stars if I could!! I was stuck in a situation where I had belongings being shipped from Boston, Ma to Surprise, AZ. The movers were way ahead of me and they couldn't wait for me to arrive so I had to find a facility to store my belongings until I could get out to AZ. I called over 4 facilities in the Surprise/El Mirage area and none of them wanted to help me out with my situation. Finally I found Surprise Bargain Storage and called, I was working with a man by the name of John who was fantastic!! He was very personable, stayed on the phone with me and walked me through all of the documentation in detail. John took a boat load of stress off of my shoulders and I am so very thankful for that. Thanks again John!!

Google
Jul 01, 2015

FABULOUS Customer Service!!! John is Amazing... Very helpful & Friendly and made renting a storage unit SO easy. The Facility is Very Nice & Clean and their prices are the best around. We Highly Recommend Surprise Bargain Storage to anyone looking for a Storage Unit especially if you appreciate Quality Customer Service!

Google
Jun 27, 2015

I came to check this place out because I read the reviews and saw the prices were very competitive. I called an made an appointment with John and when I showed up he was one of the nicest and most professional people I've met in a while. He made me the priority and did everything to accommodate me. People like John are very hard to find now days. He loves were he works and it shows just by his great attitude and work ethic. I wish every business I went I would get this type of treatment and service!! Surprise bargain storage is great place to go to get a nice unit for a great price but my final decision was John!! Thanks for everything and keep up the great work!!!

Google
May 15, 2015

Least expensive in the area (Price match and months free!), first thought this is going to be run down like Thunderbird Mini Storage but to my surprise it was better than the big expensive franchise across the street (U-haul). To my surprise the place is immaculate, everything looks new, clean, well lit, security cameras everywhere, even new pavement. Excellent location and access from Bell Road, all unit sizes are available and impressively large even though it looks small from the street. Great Web site, easy to navigate and informative. The agent's there, especially John, is proficient, hospitable, friendly and funny. Very knowledgeable of the area and was very helpful. Thank you.

Google
Nov 11, 2014

John was a delight to meet. He helped my daughter out with finding the correct storage size to accomodate her items. Fantastic person and excellent customer service.

Google
Nov 04, 2014

Why only 5 Stars ... John should get at least TEN. He is by far the most customer sensitive and cooperative site manager I have ever dealt with. And the price is right. I am definitely going recommend Surprise Bargain Storage to everyone I know. Consider me a Happy Client !!!! Don Robertson

Google
Jul 10, 2014

Great units at a great price, friendly service. We checked the U-haul first but with the two free months it didn't compare.

Google
Jun 13, 2014

I am writing this review because I truly feel that John should be afforded any and all chances to be recon iced for his outstanding people skills, his answers were honest, direct, concise, and reflected his knowledge of his job. I will not go into a place of business until I have spoken to someone on the phone first. My reason for this is, I am very busy and do not have time or energy to waste on people who cannot or will not be direct and concise in their answers. I found in John, all of these things and more. I had no need to place another phone call. If John should ever be in need of employment I would be pleased to have him on my team. I am neither a writer nor am I accustom to writing reviews in fact this is my first for someone who was not my employee. Sincerely, Max.

Google
Jun 10, 2014

After moving across the country from NC and needing to find a storage unit for all our worldly possessions we stumbled upon Bell and Grand Bargain Storage. John was so kind and helpful getting us 2 units to store our belongings until we purchased a home. After moving out John followed up with us to make sure we got settled ok.

Google
May 30, 2014

Very friendly site manager. Easy to set up a lease. Easy access, clean and secure.

Google
May 07, 2014

Ever since the ownership and on site management changed at this property last November, this is by far the best combination of location, value, convenience and cleanliness in the Surprise and EL Mirage mini storage marketplace... I should know, because I have several units at multiple locations that I am consolidating into this property! I promise you won't believe their pricing matrix and free rent options... The on site manager, John is obsessed with cleanliness and giving quality service to his tenants! Best of all, he always seems to be there!


Nearby locations

About Storage Units on Bell Rd in Surprise, AZ 85379

Are you searching for storage units in Surprise, AZ? Look no further, as Storage Solutions offers cheap storage units in Surprise, AZ. You'll find us at 13331 W Bell Rd, just off Hwy-60, across from Cactus Jack's Auto and next to the Surprise Park & Ride. Our storage facility is easily accessible to residents and businesses of Surprise and to those in El Mirage, Youngtown, Sun City, and Peoria. We are conveniently located 7 miles away from Luke Air Force Base.

Storage Units Surprise, AZ Features

We offer a range of storage unit sizes equipped with features to make your storage experience as easy as possible, including drive-up access and roll-up doors. We also offer flexible month-to-month leasing for anyone needing short-term or long-term storage solutions with no pressure. Our facility is only accessible through a passcode-protected security gate and we have cameras to record the premises 24/7.  

Who Stores with Storage Solutions

Military Personnel

At Storage Solutions, we take pride in offering exceptional service to military personnel, recognizing the unique storage needs that often accompany military life. Our proximity to Luke Air Force Base, just 7 miles away, makes our facility an ideal choice for service members and their families. With a variety of storage unit sizes and convenient month-to-month leasing, we are committed to providing a seamless storage experience for those who serve our country.

Businesses

Discover the benefits of additional inventory storage for small or large businesses in our Surprise storage facility. We offer cost-effective, secure, and flexible rental options to help with inventory management. Contact us today to learn how our business storage can help your company grow.

Retirees

Simplify your life and organize your new living space with a storage unit. Choose from various unit sizes and trust in our security features like surveillance cameras and gated access. Rent a storage unit from Storage Solutions and enjoy peace of mind while keeping your belongings safe during retirement.

Rent one of our Surprise, AZ storage units and experience the Storage Solutions difference. Make a no-commitment reservation today or complete your rental online to lock in your rate.

 

Nearby Businesses

  • Cactus Jack's Auto
  • Big Brands Tire & Service
  • Lowe's Home Improvement Store
  • Red Lobster

Our facility has a number of great features such as:

  •   Vehicle Storage
  •   24 hour video recording on the premises
  •   Access 7 Days A Week
  •   Drive-Up Access
  •   Electronic Gate Access
  •   Fully Fenced Facility
  •   Indoor Units
  •   Locks Available for Purchase
  •   No Deposit Required
  •   Pay Online
  •   Resident Manager
  •   Well-Lit Facility
  •   Moving Supplies Available for Purchase
  •   Drive Up Units
  •   Truck Rental Available
  •   Month to Month Lease terms
  •   Tenant Protection Plan Available
  •   Free use of Rental Truck with Move In

Directions to Storage Units on Bell Rd in Surprise, AZ 85379

From Surprise

  • Head east on Bell Rd past 134th Ave.
  • Storage Solutions will be on your right.

From El Mirage

  • Head northwest on Grand Ave/US-60 to Bell Rd.
  • Exit at Bell Rd. 
  • Turn right onto Bell Rd.
  • Storage Solutions will be on the right.

From Sun City

  • Head northwest on Grand Ave/US-60.
  • Exit onto Bell Rd.
  • Turn right on Bell Rd.
  • Storage Solutions will be on the right.

Reviews for Storage Units on Bell Rd in Surprise, AZ 85379

August 01, 2023
Kimberley Shacklock
OVERALL RATING

Awesome staff and facility

Erica was very knowledgeable , kind , caring and helpful, she made getting a unit very easy, highly recommend Storage solutions.

June 21, 2023
Janos M
OVERALL RATING

After early problems, now OK

Your office was closed 4 several days when I tried to start with you (air condition problems u had)

May 22, 2023
Kevin
OVERALL RATING

The best! Enough said.

I have been a customer with this location on and off for about a dozen years. I would drive extra to come back to this location (and I do drive extra) because of their amazing customer service!

September 30, 2022
Begonia
OVERALL RATING

Great experience! Highly recommend!

George is amazing! He has remarkable & professional customer service skills. He is very knowledgable, courteous with patience. I would highly recommend George, and this facility. Thank you George!

June 09, 2022
Jack Vowles
OVERALL RATING

Very kind hearted and helpful

John Ustar the manager of this establishment is very caring to his customers

May 29, 2022
Jeff Roark
OVERALL RATING

Convenient helpful informative people

John and his assistant do a great job supplying information in a friendly atmosphere.

May 21, 2022
David Rowan
OVERALL RATING

John was excellence help!

John took great care of me. I couldn't ask for better service.

May 07, 2022
Christine G
OVERALL RATING

Awesome customer service!

I’ve got nothing but good things to say about the Surprise location. John is such a good guy. He’s very attentive and takes care of business. He’s always been good to me and has a heart of gold! Clean faculty and well kept up. I really like the staff here and they make me feel like my possessions are safe. John has been nothing but helpful during my stressful time moving in and throughout my stay. Glad he’s there. 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ !

April 28, 2022
Angie
OVERALL RATING

TOP NOTCH SERVICE

Let me start by saying that wherever you may go to inquire on a storage unitin the valley, you will NEVER ever find a more attentive, informative, patient, and kind hearted human .. John you are so amazing in every aspect of business.. you knew of our recent experience, and went the extra mile to help us feel at ease with leaving our belongings safely with you .. I cannot begin to say enough about this man .. I wish there were 10 stars available to choose for this gentleman..he is truly a God send...

April 27, 2022
Mark and Angie Trebitowski
OVERALL RATING

Awesome experience

In my first call to John, i knew this was the place for us. He is so kind and so dedicated to endure his clients are well taken care of. From the time we spoke until we moved in to their units, John was a huge asset in stepping us through the process . He has definitely a huge and face of this business. It's so good to see and know there is awesome customer support in this day . Thanks John, we plan to be with you for years to come

March 22, 2022
Nicole
OVERALL RATING

Amazing costumer service.

John was amazing best costumer service friendly knowledgeable

December 13, 2021
Rachael Todisco
OVERALL RATING

Wonderful

The owner stayed late to get me taken care of. He was very friendly!

September 01, 2021
Christopher Gilbert
OVERALL RATING

Respectful, knowledgeable,and helpful

I have been a customer here for a long time and I have received 5 star customer service since day 1..in 4 years my business has prospered and grown and John has continued to help me upgrade to accommodate my business.so thank you John and thank you storage solutions..

August 28, 2021
JohnMark
OVERALL RATING

Great facility and customer experience

Well lighted security,clean and good overall experience..

May 18, 2021
ralph umali
OVERALL RATING

great customer service.

great place to store your stuff. john was great manager in accommodating my needs. clean and roomy. highly recommend them

January 13, 2021
Jamie Treguboff
OVERALL RATING

Superior customer service!

Charles was the gentleman who helped me get my storage unit set up. It's been a decade or more since I've dealt with someone a friendly, efficient & knowledgeable about their product. It was a real pleasure working with him! The units themselves are not fancy, but the location is clean, secure and priced very well. I'm very happy with my decision to use Storage Solutions in Surprise.

October 30, 2020
Carol J
OVERALL RATING

Great service

Lacy was great. She made it work!

October 30, 2020
Richard Wells
OVERALL RATING

Beyond a “10”!

As a prior renter on a number of occasions, I would have to give John (The Manager) a BIG THANK YOU for maintaining an exceptionally clean and well organized facility. Because he resides at the facility, we feel very comfortable in feeling our stored items are very secure.

October 06, 2020
Cody
OVERALL RATING

Respectful clean fast affordable

I would like to thank john for an amazing experience. He was so respectful and kind to help me change my unit to a bigger one an give me the bedt deal. Clean units just at the right price.

October 03, 2020
charlie sells
OVERALL RATING

John the manager was able to sign me up for 3 storage units over the phone while i was 1500 miles away. Great service.

When i arrived after a 1500 mile cross country trip my three reserved storage units were ready for my household belongings as John had promised. Lacy in the front office took care of all of the paperwork and we were moving into our units an hour later after driving for 3 days with out Uhaul truckloads. The facility has great security and is very clean and well maintained. I highly recommend this storage facility.

October 01, 2020
Cathy Gonzalez
OVERALL RATING

Great Customer Service!

We are selling our home and needed storage for the "left over" bulky items such as patio furniture. I had made a list of 4 to 5 different storage places to call. I was looking for one that was close to us, had easy access and reasonably priced. I called a couple of other storage places and then called John at Surprise Storage Solutions on Bell Road. He was great! He listened to what we needed, helped us with a unit size to fit our needs - very patient. We went the next morning to finalize the paperwork for the unit. Lacey was very helpful with our paperwork. The whole transaction from the phone call, to looking at the units, to the final paperwork was great. John and Lacey were awesome - they are both an asset to the "Storage Solutions" team. Great Job!!!

October 01, 2020
Esther Reese
OVERALL RATING

Very friendly and accommodating

John was very helpful with the renting of a unit, good prices and friendly people. I will recommend.

June 30, 2020
Bruce Harte
OVERALL RATING

John was professional, friendly

John made signup easy professional explained every detail units were clean easy access

June 16, 2020
Lindsay S
OVERALL RATING

Super easy checkin

The manager was super helpful And made the check in process a breeze. He made sure the unit was clean and ready.

May 28, 2020
Jeannie Saraceni
OVERALL RATING

Amazing Customer Service

We have had a unit here for 7 or 8 years with no worries. When we needed a little help, John leaped in a gave us amazing customer service. This was such a relief that we could we resolve these issues with teamwork and efficiency. Thanks again John! Highly Recommend.

May 21, 2020
John Erickson
OVERALL RATING

Never did business with U

Go see Crystal at Youngtown bargain storage

May 19, 2020
Junior Botello
OVERALL RATING

Incredible

I’ve been using this facility for over two years now. Needed to update my payment info, for other places it has been a pain, considering my cards were stolen so I needed to update my payments everywhere, John made my whole entire process extremely easy. I was a little cranky and stressed due to my situation, I’ve never met someone so patient and so professional, as a business owner John is a person I would never let go. He is extremely knowledgeable and has been available every time I am there. Thanks John!

July 21, 2019
Kristina
OVERALL RATING

Jackie is amazing!

Jackie made the whole process extremely quick and easy. Amazing service!

June 10, 2019
Russell Smith
OVERALL RATING

Amazing

Me and my wife are returning customers and the reason for this is John. John has helped me and my family in a number of ways thanks John

June 08, 2019
Ellen Aspell
OVERALL RATING

Friendly, clean, close, inexpensive

John, the facilities manager, was very friendly and helpful in both opening our rental contract and closing it. The grounds and lockers were clean and accessible at all times. We recommend Storage-Solutions on Bell Rd. in Surprise. They are helpful, friendly, and their prices are very competitive.

April 29, 2019
Dustin molina
OVERALL RATING

The best customer service ever

At the time of moving into the storage it was only John. He was taking care of me and a other customer at the same time killing two birds with one stone. He was awsome and made it simple as possible. This one was one the stressful things I had to get done and John made so easy. Thank you John for going above and beyond.

March 09, 2019
Ashlie Peters
OVERALL RATING

Will always use them

I used storage solutions for several months and literally had the best experience every time. John is always so warming and welcome every time you come in even if it's just waving hi when he sees you come through the gate and helping any time needed. I have once before used that storage when it was bargain storage and John was also there his customer service is the reason that I returned. Exceptional service Reliable affordable and friendly. I always recommend that location to any of my friends and family that need service and anyone has used them has never been disappointed! Thank you for all that you do! It's much appreciated!

December 13, 2018
Onisim Matei
OVERALL RATING

Beyond my expectations

After looking for storage units in the Surprise area, this place was the most convenient and for easy access off of Bell Rd. John is amazing and he worked to find me the unit I needed. Great place and definitely will recommend this place to my family.

November 24, 2018
Dave Robinson
OVERALL RATING

Amazing staff and facility

John was very helpful with the placement of our storage unit and helped us out cleaning it as well as the easy accessibility!

November 21, 2018
Reggie Johnston
OVERALL RATING

Very Helpful

John was very helpful and explained everything thoroughly. Definitely takes pride in the property and make sure that his customers are taken care of.

November 19, 2018
Sherry R
OVERALL RATING

This place was a life saver!!

The staff is very friendly and helpful. They went out of their way to help out. I would recommend this place the price and people are amazing. Thank you so much for taking the time to help us.

November 14, 2018
Doc Gundersen
OVERALL RATING

Wonderful Personnel

Storage Solutions is a Top-Notch outfit. Their facilities are at least equal, and in many cases superior, to all others I have encountered. But that isn’t the real reason I’m bothering to write this review. I am deaf. That all too often seems to present folks with whom I must interact with problems they quite obviously do not want to deal with. Indeed it’s gotten such that I dislike going to stores, offices, businesses. Even buying a tube of toothpaste can be (and all too often is) a trial. I was dreading this morning’s visit to Storage Solutions. How lucky I was to find a patient, understanding, accommodating gentleman who (thank goodness) was on duty when I arrived. It became obvious immediately that though he was obviously busy he didn’t find my communication difficulties to be yet another problem occurring on his watch. I was welcomed, accommodated, communicated with, and not condescended to. We had virtually no difficulty in carrying out our leasing of tiny storage locker. I wanted and got the tiniest locker they have, they won’t make much money from me. But John treated me like I’m sure he would treat someone about to drop big bucks. He simply treated me like another human to be communicated with, helped when needed, and neither he nor I had any problem during our interaction. As I wrote above, Storage Solutions is top-notch. And if someone like John in on duty when you arrive, Storage Solutions will cease to be merely top-notch, it will become superlative.

October 28, 2018
C Parker
OVERALL RATING

Quick and Easy

Fabulous, friendly customer service and a pain free process. John was very knowledgeable and efficient in helping me rent a storage unit. I would Absolutely recommend Storage Solutions Surprise location to anyone needing a storage facility.

October 12, 2018
Mikey Doty
OVERALL RATING

Amazing Service!

Jon was very friendly and helpful in the whole process, he was thorough in the process of getting my unit. In the future I will definitely use this storage facility again :)

September 02, 2018
Kristie
OVERALL RATING

Manners and professionalism.

I couldn't remember my space number or my code because I never go there. John was very helpful and I did not feel like I was inconveniencing him at all. The more places I go, I feel people just doing what they are being paid to do is so bothersome for them. Keep this one around, he did his job by the book but was very pleasant.

August 18, 2018
Diana
OVERALL RATING

A great person

Thanks John for being a awesome person !!! Keep up the good work ....

August 08, 2018
Stephanie C.
OVERALL RATING

Awesome customer service!!!!!

I had a last minute need for a large storage unit. John Ustar helped me get into a unit that day! He made the process so easy and enjoyable. He is professional and knowledgeable all the while being one of the most friendly people I’ve ever worked with! He takes pride in his job and it shows. I really appreciated all of his help and his kind attitude. Later, I needed additional storage and had the pleasure of meeting John’s partner. She too was very nice and very helpful. They’re a great team! Storage Solutions is very lucky to have such amazing people representing their company!!! In the future I’ll always go to them first! And I will recommend them to everyone I know!

May 20, 2018
Linda Oines
OVERALL RATING

Great Storage Facility!

I have had a storage unit here for 6 years, this is an amazingly clean, safe storage facility! I would highly recommend Surprise Storage Solutions for anyone needing additional storage space! John Ustar is an efficient, friendly manager that is available to help find the right sized storage unit for you!

May 05, 2018
N.H
OVERALL RATING

Great,Great, Great, Great, Best

This place is really great, and the property manager is very friendly and helpful, also very very knowledgeable able the great customer service this company provides.. "After riding around Surprise, and over have of Phoenix. And receiving service, crazy high prices. After leaving UHAUL due to there very nasty, rude customer service , I saw Storage Solutions, from the moment I pulled up I was greeted, with nothing but great service. Thanks John U. You are the reason, that I I moved all my belongings from another storage (UHAUL), tthanks again..

May 04, 2018
N.H
OVERALL RATING

Great,Great, Great, Great, Best

Well after a long day of riding around pricing storage units, with bad customer service. Until I came upon, John Ustar at Storage Solution. From the time I walked in the door his customer service was top of the line. He had the most, welcoming attude, also the will the help, and understanding that moving or storeing personal belongings can be very stressful. He made, this experience the best part of my long and very stressful day. ***Also the customer service, and the willing to help, far seceds the service you will every receive, from anyone in surprise Az.. thanks John!!